ClashHold privacy policy and terms

Last updated 2026-11-09. Contact: [email protected]

What we collect

• Your account: when you sign in with Google or Apple we receive your name, email address and profile picture. You choose a public commander name.
• Your games: your city, battles, plans, results, points and streaks, to run the game, rankings and seasons.
• Usage statistics: pages and buttons used, device type, a random device id and how you first reached the site (the link or website you came from), so we can improve the game. No advertising, no selling of data, no tracking across other apps or sites.
• Error reports: when something fails in the game, the error message, the page and the app version, to fix it.
• Payments: Premium is paid through Stripe (web), the App Store or Google Play. They process your payment details; we only receive whether you are subscribed and the amounts paid.
• Notifications: if you allow them, a technical address (push token) and your language, to send you battle reminders and game updates.

Who processes it

Cloudflare (hosting and database), Google / Apple (sign-in), Google Firebase (notifications in the phone apps), Stripe, Apple, Google and RevenueCat (payments). We share data with them only to run these services. Data is stored in the EU or in countries with adequate safeguards.

Your rights

You can see your data in the game and delete your account at any time from the menu (Delete my account): your personal data is erased right away; anonymous battle statistics and accounting records of payments (without your name) are kept. You can also write to [email protected] to access, correct or export your data, or complain to your data protection authority.

Terms

• ClashHold is a game. Play fair: no cheating, automation or offensive commander names; we may remove names or accounts that break this.
• Premium is a monthly subscription that renews automatically until you cancel. You can cancel at any time (web: Manage my subscription; App Store / Google Play: their subscription settings) and keep Premium until the end of the paid month. Prices are shown before you pay.
• The game may change, and features may be added or removed. We do our best to keep it running but can’t guarantee it will always be available.
• Children under 13 (or the minimum age in your country) need a parent’s permission.